Ten things that make an organization successful.

Apologies for going a little off track! I thought that business can’t grow without a strong value culture. Forget about investment and wealth creation and finances, nothing is possible without the backing of strong organizations which stand on the shoulders of excellent employees.

The ten things listed below are crucial for a company to be successful, survive long and create an image where people dream to be a part of it.

Team-working is promoted

There are companies where one project one person approach is followed with the perspective that more people mean more projects and faster work results. On the other hand is a company where each project has a team, however small or big is the project. Problems with the single person handling every aspect of a project are:

  • Competencies of a person vary and the only person handling a project might not be good at all.
  • There is nobody to correct and suggest improvements.
  • Limited learning, no knowledge transfer.
  • Unnecessary dependencies and therefore work delays.
  • Internal destructive competition in the team to prove themselves better.

When only one person looks after the project or a problem, the credit or discredit goes to one person and this internally divides the team. The progress of one project is ultimately the success or failure of the single person handling it and this creates a feeling of competition between the members of the same department. Working in groups or teams ensures that everybody is helped by everybody else to successfully conclude a project in the interest of the company to which they all belong. It also encourages productive discussion between the team members over lunch/dinners and helps to build a healthy relationship. Working in teams develop a culture of mutual responsibility and this eliminates people questioning each other in difficult times.

Have strong managers

In successful organizations, the people leading the team are problem solvers, approachable, friendly and dedicated to creating a healthy culture in the team. Managers are people employees look forward to when they are stuck in a problem and are expected to offer smart solutions. They trust their teams and open to accepting that their team members could be smarter than they are. They don’t gossip about their team at their back and take accountability for their actions. They share credits and help team trust each other and prevent internal dissension.

Employees are heard of

In a successful organization, employees are not scared to speak. Whoever might be the person in question, successful organizations ensure that anything in the good of the organization is heard of. Be it about managers, team leaders, directors’, flaws in the system or anything for that matter, employees aren’t insecure to speak. Good organizations understand that people at any level are working for the company and not for the people belonging to that company. Everybody in the company holds equal powers with varying responsibilities and this is developed in the culture of the company.

Employees feel secured and valued

In a successful organization, an employee works because they want to and not because they have in order to survive. Good organizations provide freedom to employees. Their experience and contribution to the company are valued and they are not disparaged when another person competent to take up their responsibilities is hired by the company. Employee work as the time demands and they need not appear to be busy to be valued. The good organization ensures trustworthiness and openness in culture. Even after an employee leaves, their transition is ensured to be smooth and they are waved goodbye respectfully and thanked for their contribution to the company.

An organization pays the employee for the time taken from him. No organization can pay an employee for the value added to the company and the benefits it reaps from it several decades after the employee is not there to serve the company. This notion is respected by successful companies.

Ideas win over politics or titles

In good organizations, ideas win over politics. Politics spoiling or masking the ideas from the introverts in the company are taken care of. Good organizations ensure transparency in the transfer of information and that bad politics do not spoil the culture of the company. Rising up the ladder in such an organization is based on the ideas and competencies.

Lower level workers are made to feel important

No organization can succeed if the people at the lower level stops working and therefore needs to be given the top priority. Whether they are people in the shop floor, sweepers, watchmen, pantry boys, production workers or laboratory workers, good organizations understand that they are the real assets of the company. It’s their sweat and blood that helps company meets its targets whether directly or directly and they deserve that respect.

Organizations where they are made to feel they are different and less important from people earning higher salaries rarely rise the ladder. No organization can earn a penny if these people stop working. Successful organizations understand their contribution and give them the respect and consideration they deserve.

Valuable employees are retained

Good organization ensure that the best brains of the company are retained. A good employee working for another organization is ultimately a competition to the company and they understand that. Strong managers ensure that the best brains are kept engaged. Every valuable employee leaving the company pushes it back by several years. Every new hire needs to be trained and will take around a year to fit and understand the culture and work-style of the company. By the time they fit, they leave the company and the cycle repeats making bad organization investing more time in hiring and training new hires than investing in retaining and development of their old employees considerably saving on time and money.

Micro-management is absent

Successful organization hire the best fit for the role and they understand that every person has their own work style. If an employee needs to be managed, you have probably made a wrong hire. An employee who can’t manage them self can’t be expected to manage anything else. Managers ensure that they hire people who are enthusiastic and take responsibility, keep them engaged and motivated, peep-in when they are asked to and give their teams freedom to decide, give a practical deadline and invest in employee growth and development. Micro-managing puts off the valuable employee, suggests a lack of trust and mars productivity and zeal. Successful organizations ensure that employees learn to manage their work with the help of their managers rather than managers controlling their time and work.

Right people are hired

Successful organization hire the right people. As famously said by Steve Jobs, “It doesn’t make sense to hire smart people and tell them what to do. It makes sense to hire a smart person and let them tell you what needs to be done”. An organization is nothing but its employees. An organization consisting of bad employees and weak brains is a higher cost to the company than hiring great employees, smarter brains and paying more. Ultimately, this sets the baseline for the company and the cycle goes on. The cost saved on hiring an incompetent employee, training and managing them periodically, investing time to get the work done is equivalent to hiring a smart person, paying more and saving on these auxiliary costs. Successful organizations are good at these cost-benefit analyses and know that a strong employee base ultimately turns into a strong company.

Knows that all the above are important

A successful organization know that to be competent means all the above are taken due care of.

These are things I learned from my own experience working in the industry for a year now. So, are you working for a strong organization? Let me know in comments. Do tell me if I missed something!

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